Klarna Bank

Klarna is a Swedish IT company founded in 2005 that provides easy payment solutions for the e-commerce industry.

I was part of the “Site & Infrastructure” (later "Web Experience") team, where I worked with product development design, usability testing, workshops and presentations for stakeholders, setting guidelines and templates, making sure guidelines were followed across teams, quality assurance and wireframing in close co-operation with other teams such as legal, app, brand and merchant.

One of the biggest challenges I took part in solving, was exploring and launching a new solution to the global navigation on the site. We mapped out user scenarios, wireframed hypothesis, tested, defended conclusions and got stakeholders on board.

Client: Klarna Bank AB
Agency: Lvls Group
Link: klarna.com
When: 2018-2019
Role: Senior Design Lead
What: UI/UX
Web Design
Klarna app banner design
Klarna global navigation mobile menu design
Klarna confidentiality report cover design
Klarna marketing resources page banner design
Klarna knowledge base post design
Klarna confidentiality report cover design
Klarna mega menu design draft
Klarna shop directory landing page mockup